Management Team

Ken Cooper

Ken Cooper is an internationally recognized trainer, and is author of The Relational Enterprise (AMACOM 2002) and Effective Competency Modeling and Reporting (AMACOM 2000). In his nearly 30 years of consulting, he has spoken to over 2,000 audiences on topics of leadership, process improvement, and retailer satisfaction. Ken’s clients have included organizations such as Anheuser-Busch, Buffalo Rock Pepsi, Monsanto, PeopleSoft, Maritz, American Institute of Banking, Apple, and IBM, and he has served on the board of directors of an international shoe manufacturer and retailer.

Ken brings his extensive background in training and distance learning technology. He is experienced in media presentations and learning, having done satellite training broadcasts for Anheuser-Busch, and he has given over 200 radio and TV interviews. His competency modeling and curriculum design research provides the basis for ej4 courses.

Paul Russell

As an international consultant, speaker, and trainer, Paul Russell has spent the last 25 years helping Pepsi-Cola overtake Coca-Cola, helping beer wholesalers increase their market share, and has advised organizations such as MasterCard International, UBS, Dolly Madison Bakeries, Macklanburg-Duncan, Home Center Industry Conference, Montana Lottery, Pennzoil, and Buffalo Rock Pepsi.

Paul is a line manager at heart, and speaks a language sales reps, supervisors, and managers understand. He has supervised at an auto assembly plant, a printing plant, and later helped lead a large sales force.

An informative and engaging presenter—both live and on video—Paul has extensive media experience have done humor segments on the nationally syndicated television program PM Magazine along with hundreds of satellite training broadcasts, and has appeared on training videos for Sprint, Marion Merrell Dow, Payless Cashways, National Academy of Family Physicians, Eagle Claw Fishing & Tackle, Pepsi-Cola, and Guy’s Foods.